Order ready alerts
No shouting a name across a full room. The text reaches the customer wherever they are waiting.
SMS for cafes
SMS for cafes.
Orders up. Tables confirmed.
Tell customers when an order is ready, confirm bookings for a busy service and let your regulars know what is on, all by text.
Example messages
Order ready
Hi Ben, your catering order is ready for pickup at the counter.
Booking
Hi Nguyen family, confirming your table for 6 this Saturday at 7pm. Reply YES to confirm.
Special
Tonight only: half-price pasta after 8pm. Show this text at the counter.
Example wording, not a record of a send. Anyone who answers one of these texts is answering the sending phone, so the reply lands there and not in your dashboard.
What the texts are for
Booking confirmations
Put the table, the time and the size in writing for the service you cannot afford to run empty.
Specials for regulars
One message to the list you built at the counter, sent the afternoon it matters.
SMS for cafes: the questions we get
Can I collect numbers at the counter and text specials?
Yes, if the customer agreed to hear from you and you identify the venue in the message. Keep a note of where each number came from and stop when someone asks you to.
Can the customer text back to change a booking?
Yes. The message comes from a real mobile, so a reply arrives on that handset like any other text. It does not appear in the dashboard.
Do I need to install anything on the till?
No. Sign in from any browser and send. There is an HTTP API if your booking system should send instead.