On-the-way updates
Tell the customer roughly when you will arrive so they are not guessing at the window.
SMS for plumbers
SMS for plumbers.
Arrival times, quotes, invoices.
Keep every job on track with text updates sent from a real Australian mobile. Arrival windows, quotes and invoice reminders, written once and sent when you leave the last job.
Example messages
On the way
Hi Sarah, Dave from ProPlumb is on the way and will arrive in about 20 minutes.
Quote ready
Hi Mark, your quote for the hot water system is ready: $1,480. Valid until Friday.
Invoice reminder
Reminder: Invoice #2041 for $360 is due this Thursday. Thanks for choosing us!
Example wording, not a record of a send. Anyone who answers one of these texts is answering the sending phone, so the reply lands there and not in your dashboard.
What the texts are for
Quotes out the same day
Send the number the moment the job is priced instead of waiting to get back to the office.
Invoice reminders
A short payment reminder goes to the phone in their pocket rather than an inbox they open on Sunday.
SMS for plumbers: the questions we get
Can I text a customer while I am still on site?
Yes. Sign in on your phone browser, type the number and the message, and send. One accepted message uses one credit from your pack.
What number does the customer see when I text an arrival time?
A real Australian mobile number. Not a business name and not a no-reply shortcode. The customer can save it in their contacts like any other number.
If they text back to say they are not home, where does that go?
To the sending phone, as a normal SMS. Replies do not appear in the AussieSMS dashboard, so check the handset.